Worst company in the world disgusting customer service they said broadband isn't guaranteed to work hahaha iv swapped to sky and told them what plusnet told me and they said full of rubbish I live in a one bedroom flat my living room is next to to the bed room and I couldn't get any connection phoned them up to many times and still diddent fix the problems ripped me off took me to a debt collector because I refused to pay for the rubbish service so now they will be having 50p a month of me for 60 years the company will go bust by then