I gave Plusnet 4 weeks notice that I was moving home. Moved house and have had no internet or phone since moving in on the 3rd March. Plusnet have apparently arranged appointments with BT to connect us up, but the day just comes and goes with nothing done. We now have a 3rd appointment on the 16th for BT to connect us up. Not holding my breath. Oh and Plusnet no point answering this review with send us a message on facebook because I have and you haven't even read it 4 days later!