Bought a brand new electric guitar and it was out of stock, I only found out because I called for another thing. I exchanged it, with a more expensive colour and it arrived chipped, a little dirty, clearly used. The band label on the wood was also faded away. They kept saying that the guitar was new, I asked for an exchange but the customer service could not guarantee that future item would be brand new. I got a refund in the end but pretty gutted. I used another online guitar shop, happy days!
3 years ago
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