Purchased an amp which when delivered was faulty. Was collected and returned to shop. Took a month to get replacement which became faulty after a few weeks. This was sent to manufacture for repair and came back fine. Few months later same fault returned so it was sent for repair. Came back from repair within 48 hours and was still faulty. PMT claimed fault was normal, but an independent amp tech who see video of fault said it's not normal. PMT still claimed it's normal. After contacting trading standards PMT agreed to give me a new, sealed box amp. When it arrived the box wasn't sealed and label on box was torn off but I could read some which stated it was a different model to what I had. Upon opening box there was no cables or manual as a new amp has and trying amp this one was also faulty and tubes were worn out. Looking inside thru backplate it was covered in dust so clearly a ex demo model that's been in a dusty shop and use lots to burn out tubes. PMT claim they opened a new sealed box to test amp, if so whys it not original box with cables and manual! They also say faults are normal and it's end of story from their end, so I've wasted £1,429. Trading standards and my solicitor have been informed about my order and the staff at shop. Don't buy anything from PMT! If it's faulty your won't get any help.