Mark and Darcy were great through the ordering process. Samples were sent upon request. They answered questions within minutes. Our Church ordered the 900 series in Chestnut stain. It did take 8 weeks to receive, but that was expected. Items came wrapped in plastic with padding and boxed with care to avoid damage during shipping. We were very impressed with the quality of the furniture, it is beautiful! This was a major purchase for our Church after we had to rebuild due to our Church burning down. Mark and Darcy made the process very easy. We will definately order from Podiums Direct again! Thank you!