Awful customer service After my cheese box not having been delivered I rang them. I then got the following email: "Hi there Sorry to hear youve not got your Pong box. We've got it as signed for by a 'A Jay' but having checked the geo-track of where the courier left it, it looks like its at 7 xxxxxx Road! We're so sorry about this - we're investigating as to why this has happened. The road is just over xxxxx Park from you so it might be easier if you could go and collect it? Otherwise the couriers collecting it and bringing it to you might take until Monday or Tuesday. If this is a problem we'll send a new box for you early next week Attached is a photo of the door and the signature at no 7. It has a white door" The address was actually 90 minutes walk away. That I was expected during lockdown to knock on a strangers door to retrieve a box of cheese is ridiculous. I sent a chase up email 1 week ago and am still awaiting a response