If I could give this company negative stars I would! I ordered pool stairs on 5/28 and never received my order. I called about two weeks after I placed my order and they said their customer support was working from home and to fill out an online support ticket which would be answered within two days. Here we are another two weeks out and I still have no response from them. Now when i go to the website to check my order status it says my order/email doesn’t exist! It existed when they took my 250 buck though! I am putting in a claim with my bank for a refund and will report this scam artist to better business. Please don’t be fooled, the website looks professional but they are scam artists! Wish i had read the other reviews before I ordered from them!