Ordered a subscription box. First time customer. Noticed a few days later, the website said delivery date was the same day I ordered. Spoke to Harry I get a Hey! I thought, OK I'm down; its 2020, still a perfectly acceptable greeting; maybe a home run family business; OK I'm on board Harry, lets do this... My subscription has an issue i'll report that and someone will be in touch in a few days. A week passes... Spoke to Harry Reported again, few days, call this time i'm told. Few days passes.... Spoke to Kieron I cancel, I am not offered an explanation, after asking several times. You cannot cancel it yourself, the button is broken. The phone number on the website says Please phone us on 0844 xxxxxxxx any time during the following hours: Calls will be charged at blah blah, opening hours etc How do we call this number Mr Kieron? Sorry, we do not have a phone number right now. You may wanna remove that guys, yeah? Privacy policy is shocking, cannot request to remove your own information. You have to write in? I mentioned it was 2020 right. After learning this is a THG / HUT brand I am shocked and have come to expect far better...