Vanessa
I purchased a matching mother-daughter dress set in February. The mother dress arrived but did not fit. I asked about a return and refund, but they told me that the cost to return was too much so offered me a half refund and told me to give the dress to someone else. I agreed to these terms but 4 months later have still not received the refund they promised. Then in April (2 months after the original purchase), I received an out of stock notification for the daughter dress and a promise of a refund. I am still waiting for this refund too. I have contacted the company regularly asking for the refunds that are owed to me, but they keep asking me to give them more time. I am extremely unsatisfied. I just want the refund to be processed in a timely manner. I have already waited for months for this to be resolved.
5 years ago
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Popreal has a 1.2 average rating from 34 reviews

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