They took my order when the tiles weren’t in stock and then kept telling me they would get them and didn’t. I waited weeks. I could see they hadn’t updated the website to say tiles were out of stock and were offering delivery dates I knew they wouldn’t be able to honour. I ended up having to make emergency local purchase as could no longer delay my tiler. Beware of reviews on the website as they get you to review after you order a sample to get 10% off your order, so many of the reviews will be people like me who had great tile sample service but then the tiles were not in stock even when website says they are.