Purchased 10 boxes of extremely large and expensive tiles.8 boxes contained chipped corners and large hairline fractures.Fighting for a refund and had to spend 4 hours putting together a jigsaw of the 16 broken tiles across my lawn and literally marking faults in black pen.I am out of picket over £800 and customer service say its my fault for not checking each tile on delivery.please note unless you are suman human this is not possible and deliverymen would not wait the 2 hours it would take to do this.I am now having to go through credit card company to get my money back and will never use this company again.