After looking online for some tiles I decided to call to clarify a few things.....They couldnt have been more helpful..Friendly and knowledgeable.... I was kept up-to-date with the delivery, which was faultless.....My tiles arrived at the day and time stated and they were packed securely. I also looked around to see if I could beat the price....Simple,,,I couldnt...The tiler who has laid the tiles said that he has never seen such good quality tiles at such a competitive price. They look absolutely stunning and we are very pleased. Would use Porcelain Superstore again without hesitation.