I purchased wall, floor tiles and a full shower with a Krion shower tray from Porcelanosa in Paramus, together with the recommended adhesives etc for the install. We were told that Krion was a wonder material, extremely tough and hardwearing, among other, more cosmetic values. Our contractor installed everything according to the manufacturer's instructions and once he had finished we were delighted with the outcome. Our bathroom is less than 4 years old and the shower tray just cracked for no reason while my husband (who weighs 150lbs!) was enjoying his morning shower. We are devastated at the knowledge that the tray cannot be removed without having to replace the wall and floor tiles - the cost is going to be significant. Not to mention the upheaval. Given that this is such a high end material, and Porcelanosa pride themselves on standing by their products, I called them in the hope that, although the warranty has expired, they would recognize that the tray cracked due to a fault in what could only be the Krion material itself. (Krion is a Porcelanosa product.) After all, they emphasize how strong this product is during the sales process and on their website. They did not. They did not take any responsibility at all, informing me that the tray is not repairable, in spite of their website claim: "it is hard-wearing, highly resistant and easy to repair". They did offer to sell me another tray at a discounted price. When I told them I was hoping gor more accountability, the salesperson told me he would get his manager to call me. I'm still waiting for that call... So, I find myself in a situation where I have paid $30,000 (including install) for a beautiful new Porcelanosa bathroom, wondering how on earth, 4 years later, I am going to be able to afford to replace it all. I am so very disappointed with Porcelanosa. I have recommended them to many of my Staging and Design clients friends and family. I shall not do so in the future.