Newton Abbot Costcutter Post Office. We asked the Post Office for the cheapest method to send 29kg worth of exam papers. We were given bags to put them in and then charged £212!!! Colleague went to the same Post Office and served by the same staff to send 1kg less and was charged less than half what we were charged?!!!!! We asked for the difference refunded and have been refused, no apology from staff and phone number she provided for customer services didn't work. We trusted staff with their advice but they provided the incorrect advice which ended up as our money in their pockets! Appalling service, no honesty, incapable staff. Do not use the Post Office, especially this branch.