Post Office Reviews

Name: Post Office
Rating: 2.73

2.7 Rating 116 Reviews

43 %

of reviewers recommend Post Office

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2.7

Based on 116 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Post Office 1 star review on 21st January 2022

Rafal Wojciech Wainberg

Post Office 1 star review on 2nd August 2021

Cristina

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The postman is always helpful and with a smile”

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Posted 3 days ago

“I know they are going through tough times but the service I receive locally cannot be faulted. The staff are very knowledgeable, helpful and friendly. I hope my local office is not one of those earmarked for closure as I can also do my banking there.”

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Posted 3 weeks ago

“I found a very reasonable price for my van insurance this year and this was completed so quickly and easily for me”

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Posted 3 weeks ago

“You are sorry that that I’m experiencing bad postage when sometimes we get our post at 4pm and even later is the stagecoach been held up maybe be you could try using Cary pigeons it couldn’t be any worse then when we do get the post it isn’t ours, I don’t think there could be a worse experience they can’t even read no junk mail maybe you should give them reading lessons”

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Posted 3 weeks ago

“I live in rawmarsh Rotherham but I will not use my local post office he is very rude.l drive to use ferham post office the manager is so very helpful and it's a pleasure to be made welcome 10 out of 10.”

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Posted 1 month ago

“II am very disappointed with the Royal Mail service. I ordered two items on 17th October for my son’s birthday on the 26th October on the understanding they would be delivered in two to three days. They did not arrive, and was told they would not be classified late until 2nd November. How is this acceptable?”

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Posted 1 month ago

“I have a redirection on. As I am staying with a friend while I recover, I am getting my mail on a monthly basis and am missing appointments because of it. They are delivering to this address anyway so why can’t they deliver mine, or do they like a nice bundle before they do”

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Posted 1 month ago

“Hard to believe good reviews for post office doing it's job,a few years ago post office lost all the documents I sent recorded. Now I have just paid £ 9.65 for international tracked and signed for personal irreplaceable documents that look like they have gone missing taking more than week for 3 day post. It is the worst service ever. I will never use them again or forgive them.”

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Posted 3 months ago

“Sent a small parcel to my sister, 9 months it took to arrive!!!!. Sent from West Wales to Swindon where the bloody hell did it go????. I sent a complaint in when it didn't turn up, no help or anything!!!.”

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Posted 3 months ago

“Coco at the Madison St post office needs to be fired! Unreasonably rude to customers and terrible attitude, cancels appointments and gives no customer notice. Never will return to this office ever again.”

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Posted 5 months ago

“I have 4 SB accounts and 4 RD accounts of my family members in Ithalar Post Office, Near Ooty, The Nilgiris. When I visit last 3 times, I am treated very worst and badly by the Staff named Vikashini. That is the not a right way to treat customer at all. May Authority persons of Post Office Dept. look in to the matter and do the needful? Staff contact no. 8903384491. That why I am going to close all my a/cs and share this to all.”

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Posted 5 months ago

“Our local branch of the post office Abbey Road bearwood is wonderful in every way all the staff go a little bit further to help you and nothing is too much trouble. The service they provide is amazing and so handy that I can do all my banking there a godsend as there are no high street banks any more realy pleased.”

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Posted 5 months ago

“Gemma at Westbourne Poole Post Office was extremely helpful and took all the stress away from us trying to cancel a Post Office Car Insurance. Thank you Gemma”

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Posted 5 months ago

“RAYNES PARK, THE POST OFFICE STAFF HERE ARE VERY HELPFUL AND FRIENDLY. I WAS SERVED BY JULIET, I LIVE NEARBY SO ITS REALLY HANDY FOR ME”

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Posted 5 months ago

“The post office is the worse company ever, I was waiting on a Parcel I got a text to say that no one was in and sorry I missed the delivery, I was home all day and they never put a card through my letterbox,I got another text telling me it was at the post office for me to pick not even were the post office was when I spoke to a young lady at the office she said no problem. I can tell you where the where the post office is but what she didn’t realise was I’m an 81-year-old woman that could not walk that far with two kitchen doors which were very, very heavy. I donot have anyone to pick them up for me as my family live fare away, so they had to be sent back,what ever happened to our post office they are rubbish rubbish not a very happy customer”

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Posted 5 months ago

“Best Home insurance prices by far”

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Posted 5 months ago

“I used the main Golders Green Post Office. An assistant was extremely helpful, efficient and courteous. Her name is IRFANABANU and she works in the Golders Green Post Office. She was able to answer all my questions about sending a parcel to The Netherlands.. I shall use this service again and also recommend it.”

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Posted 6 months ago

“Made a complaint in Feb 24, now June 24 and no response. Staff on twitter lied when I highlighted this and exclaimed " we respond to all complaints ". Why would you lie like that? Then more recently I was scammed by the creepy straw-haired Asian woman at the streatham branch. B*tch got more front that Southend. She charged me for a whole pack of envelopes when I only bought 1. Stole my money by refusing to rectify her mistake. Told me there was no one I could complain to. Say what? Wonder how much she makes on the side scamming people. I now refuse to be served by her, let others go ahead of me so I can end up at a different desk because I can't afford to be robbed again. Spoken to others in the queue and evidently she is well known for stealing from customers. Nasty woman with bizarre hair. Looks like she tortures it daily.”

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Posted 6 months ago

“Vicky in Cardigan (Wales) Post office provided a service that was totally professional, and offered that refreshing experience so rare nowadays, of customer satisfaction. The only reason 5 stars were not given, was because (and possibly down to security issues), there were not sufficient funds on hand to effect a currency exchange. However, a 24 hour delay before the transaction would be completed did not seem unreasonable.”

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Posted 7 months ago

“A kind lady helped me Daljit is her name l have been to the office several times and no one was willing to help me it was a process l couldn't have managed without I.T skills. This is at Park Street post office in Walsall. Daljit you an angel”

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Posted 7 months ago

Post Office is rated 2.7 based on 116 reviews