Post Office Reviews

Name: Post Office
Rating: 2.61

2.6 Rating 98 Reviews

41 %

of reviewers recommend Post Office

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2.6

Based on 98 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat

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Post Office 1 star review on 21st January 2022

Rafal Wojciech Wainberg

Post Office 1 star review on 2nd August 2021

Cristina

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rude asian women in hijab, always arguing with customers. Kept me waiting whilst people were jumping queue. No explanation and no apology given. When i asked her why she ignored me she became aggressive.”

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Posted 2 months ago

“If the devil were a corporation, the Post Office would be him. #QuashThePostOffice”

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Posted 3 months ago

“Discussing behaviour of the post office stuff. They criminals, scammers and their old way of working in the modern world is rather disappointing and imbaresing. Anybody working for such company should be ashamed of themselves.”

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Posted 3 months ago

“Cannot access any car insurance forms, and no one answers the phone. Pretty poor service.”

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Posted 3 months ago

“Post still being delivered to the wrong road . Last 3 delivery's don't belong at my address. Try calling postie back but they just look at you and keep walking”

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Posted 5 months ago

“Catchgate post office sucks wepesented them with prepaid special parcel but they wanted to charge. Went to Stanley who accepted no problem”

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Posted 8 months ago

“I was informed a tracked item would be delivered yesterday so I had to wait home. By 11.35am I had to go out and they came 11.43am an left a card, stating delivery today so I have to cancel other stuff and wait. 12.35pm now and not here! Just called and eventually spoke to someone who said it might arrive anytime up to 7.30pm! I said I cannot stay home all day and was told I can collect it another day…from the depot on the opposite side of town, or schedule another day but they will not give a time slot. The Post Office is useless and deserves to go out of business.”

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Posted 10 months ago

“The most totally useless postal service in the UK, they can't even deliver a 24hr tracked parcel within the 24hr period & they charge us enough for it, they never accept responsibility for their abismal 'service' all they do is lie in any response they give "if they can be bothered to reply" a complete disgrace!!”

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Posted 10 months ago

“I have sent a registered letter to Malta , 18days still showing in transit when I track it, I would not use post office again”

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Posted 11 months ago

“This post office 111th harlem worth is terrible i've been going there for 10 years now all of a sudden we can't bring more than five packages to them if im not from Worth. it's crazy the Oaklawn post office is just as bad”

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Posted 11 months ago

“5days fir an £8 postage guaranteed next day, rude staff in tele sales he knew he'd done bad as when I asked for his name he hung up on me! Tracking not working, total bare faced lies,but I persevered and the last lady I spoke with was so so nice,helpful and polite. So unlike the male idiot who refuses a basic q of what's your name”

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Posted 1 year ago

“I purchased a "guaranteed" next day service. The package was delivered two days late. The 'tracking' feature was ridiculous. I lost money as a consequence of late delivery. The Post Office rejected my claim for compensation on the grounds that I did not read their T&Cs or purchase their 'consequential loss insurance' (which was not offered and I had never heard of!). It should be illegal for a company to describe a service as 'guaranteed' if it is not guaranteed (or insufficiently insured, as in my case). The Post Office and Royal Mail are essentially monopolies. They were better as state owned organisations. Hopeless customer service.”

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Posted 1 year ago

“I posted a Christmas present to a friend which cost me 48.99 plus £4.45 postage , and sent it signed for delivery. After 4 weeks it hasn’t arrived. I complained and sent proof of postage. They gave me a book of stamps as compensation . Shocking service!”

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Posted 1 year ago

“Templepatrick post office has the rudest,most unfriendly, unhelpful married couple as managers.Really is unacceptable to be a customer facing business.I have been encouraged to write this post after witnessing an encounter between the female manager and a client..terrible to witness someone being spoken to in such an aggressive tone.To be avoided at all costs.”

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Posted 1 year ago

“Sack the lot of them. Been waiting for over a month for letter.”

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Posted 1 year ago

“What went wrong I will never use the Post Office again Everything goes missing Stay on strike I will never use the Post Office”

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Posted 1 year ago

“Joke. Complete joke.”

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Posted 1 year ago

“Brighouse post office what a joke. The 2 women that have been there donkeys years do everything to be annoying and quibble about the most ridiculous things. Don’t go in anymore but travel to Bailiff Bridge where you always receive a nice welcome and a service you can’t fault”

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Posted 1 year ago

“Mirfield post office inside Co op Huddersfield worst post office ever I have had 3 bad experiences with them never again I'd rather travel miles than use them”

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Posted 1 year ago

“In chamarajpet post office I waighting 3 hours to credit a amount to account. This is very bad service I have seen.”

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Posted 1 year ago

Post Office is rated 2.6 based on 98 reviews