“When the post office put my mail into the bin on bin day i believed that would not be a problem as it will be dealt with
How wrong I was because I cannot do anything about it
Only the sender can do that, and all the sender said it’s up to the post office l purchased it though eBay [autonline-2019] and the post office all they can do is just kick the can up the street
I don’t trust any of them-POST OFFICE ref [1.5787926978]
PS
When i spoke to post office representative as she talk me through the online complaint process I ask her to slow down because of my bad sight but not her problem”
“WHSmiths have a had a franchise to run the Post Office counter services for the last 10 years and you would have thought they got better at every step of the way in customer service. I urge the Post Office chief’s to carry out an independent customer experience to satisfy themselves to see what the reality is.
Customer service very very poor
Waiting time anything up to 45 minutes
Incompetent staff with 3 days basic keyboard training.
One staff serving a queue of up to 30 people.
Stressed staff with no please and thank you.
The list is endless”
“Post Office Phone Line and Broadband. STAY AWAY. The price speaks VOLUMES. STAY AWAY. Rude, condescending, inept "service" techs. Worst experience of my life. BT is a dream compared to these morons!”
“The International Tracked and Signature service, "we aim" to deliver within 3/5 day's or so you thought as you hand over £8.00 for a letter. This premium service took 13 day's to travel across the channel to France, next time use a alternative or a PIGEON!!”
“I am absolutely disgusted with Post Office Banking. They closed all their Current Accounts in Sept 2019. I gave them instructions to transfer my money to my nominated account on 19th Sept but I have never received my money. I have phoned and written to them several times and am getting nowhere. I am now told I have to wait till 27th Nov to find out anything. Absolutely disgusting. DO NOT USE POST OFFICE BANKING AT ANY COST.”
“Slow, slow, slow. Only one desk open and this was at 09:30 on a Tuesday morning. Dire. Took ages to get served. Only go there if I have to as the service hasn't improved in years. Dinosaur system.”
