“I was informed a tracked item would be delivered yesterday so I had to wait home. By 11.35am I had to go out and they came 11.43am an left a card, stating delivery today so I have to cancel other stuff and wait. 12.35pm now and not here! Just called and eventually spoke to someone who said it might arrive anytime up to 7.30pm! I said I cannot stay home all day and was told I can collect it another day…from the depot on the opposite side of town, or schedule another day but they will not give a time slot. The Post Office is useless and deserves to go out of business.”
“The most totally useless postal service in the UK, they can't even deliver a 24hr tracked parcel within the 24hr period & they charge us enough for it, they never accept responsibility for their abismal 'service' all they do is lie in any response they give "if they can be bothered to reply" a complete disgrace!!”
“This post office 111th harlem worth is terrible i've been going there for 10 years now all of a sudden we can't bring more than five packages to them if im not from Worth. it's crazy the Oaklawn post office is just as bad”
“5days fir an £8 postage guaranteed next day, rude staff in tele sales he knew he'd done bad as when I asked for his name he hung up on me! Tracking not working, total bare faced lies,but I persevered and the last lady I spoke with was so so nice,helpful and polite. So unlike the male idiot who refuses a basic q of what's your name”
“I purchased a "guaranteed" next day service. The package was delivered two days late. The 'tracking' feature was ridiculous. I lost money as a consequence of late delivery. The Post Office rejected my claim for compensation on the grounds that I did not read their T&Cs or purchase their 'consequential loss insurance' (which was not offered and I had never heard of!). It should be illegal for a company to describe a service as 'guaranteed' if it is not guaranteed (or insufficiently insured, as in my case). The Post Office and Royal Mail are essentially monopolies. They were better as state owned organisations. Hopeless customer service.”
“I send 2 to 15 1st class packages a week. They arrive in 3 days average, all over the US, and in good condition. The USPS is the cheapest option for me, by 3.00 or more per package.
Thank you!”
“The best post office staff ever!!!
Knowledgeable, friendly, happy. A pleasure to visit.
I Only ever go to Cosham Post office, you should be VERY proud of them. A lovely group of people to represent you!”
“I posted a Christmas present to a friend which cost me 48.99 plus £4.45 postage , and sent it signed for delivery. After 4 weeks it hasn’t arrived. I complained and sent proof of postage. They gave me a book of stamps as compensation . Shocking service!”
“Templepatrick post office has the rudest,most unfriendly, unhelpful married couple as managers.Really is unacceptable to be a customer facing business.I have been encouraged to write this post after witnessing an encounter between the female manager and a client..terrible to witness someone being spoken to in such an aggressive tone.To be avoided at all costs.”
“I was attended by Syrlene in your Finsbury park post office branch. She was very polite and extremely helpful in my passport renewal. She is a living proof that kind and customer focused people are still about. Merry christmas Syrele with lots of good health.”
“Brighouse post office what a joke. The 2 women that have been there donkeys years do everything to be annoying and quibble about the most ridiculous things. Don’t go in anymore but travel to Bailiff Bridge where you always receive a nice welcome and a service you can’t fault”
“Mirfield post office inside Co op Huddersfield worst post office ever I have had 3 bad experiences with them never again I'd rather travel miles than use them”
