“27/06/2022 I was going to East Ham !25 High Street North Post Office. Just like to say best service I have from there. The gentalmen I must need to mention his name is Mr Yosuf. He was very helpful and his professional service and friendly manner is very much appreciated. I do encourage others to go there , even East Ham Post Office might be little bit far from you but just go there-get your best service. Specially thanks again Mr Yousuf for your great service. I would give 5 star.”
“Norwood post office, herries Road, Sheffield 5, absolutely brilliant service, Ann the manager is so friendly and helpful, even gave us a cup of coffee while she sorted a problem out for us, would highly recommend this place, 5 star service”
“We have had a post office prepaid travel card for year's with no problems, however with Covid we have not travelled for 2 year's. I am absolutely fuming after travelling abroad last week to find they have taken £48 from our account for inactivity on the card £2 per month. Absolutely disgusted. Have they not heard of Covid?”
“Wanted to post parcel with printed label from eBay, but staff member refused to accept it stating that the weight is wrong. In fact it was printing mistake, however the weight of parcel was way in weight limits for this type of parcel. Needed to go back to home, cancel the label, print it again and go back to the post office. This time was refused to be serviced at all and told to go to another branch. When question the woman and told her their bosses never had a problems like that, I have been using their service for years, she answered she is the boss and will not serve me. I believe if they don't want to provide post office service they should have their licence void. This is review not for Post Office, or even this branch. I have used them for years. But this employee is totally rude.”
“I just want to give the friendly, helpful staff at the Tennyson Road, Cheltenham Post Office a shoutout. Thank you for the great service that you offer, it’s a busy time of year, that can be a bit stressful, but your professional service and friendly manner is very much appreciated. 10/10 from me”
“Elderly woman in the po at crown post office Inverness who serves on counter but isn't po employee she put wrong amount on payments made and refused to refund the incorrect amount so have emailed post office to ask what to do where they have ignored request so she also had attitude in front of customers which was embarrassing why is it that she can't give the funds back when it's her who can't listen proper because of age this is annoying as what if she does this to vulnerable people be warned scam could be within crown post office Inverness”
“Newton poppleford
The lady was so helpful, advised I sent my passport special delivery, explaining I could use the Royal Mail website to check it had arrived. It arrived the next day as she promised, Thank you”
“Westover Sorting Office. I was out when it was deliverd. Our regular postman is on holiday, the relief postman took it back to the sorting office. I went to collect it - a round trip of 10 miles. The office was closed. Only opens 8-10am. Whihc is Not what it says on its website. Today Saturday - it says it is open till 12.000. But I don't trust it so tried to ring Customer Services to check. They will "answer me as soon as they can" but it has been 20 minutes already and even if the office was open I now won't have time to get there . In the meantime yesterday, I saw the postman in the street and he said he would redeliver it todas " if he remembered". Well he obviously didn't remember. It is now nearly midday and I don't think there has even been a delivery today and certainly won't be one as late as this on a Saturday. We have a very good service when our refular postman is on duty. As soon as he isn't, it all goes to pot.Lousy service. I would give it no stars at all if I could. You can't call anybody, you can't talk to anybody. They have us over a barrel with nothing but online communication. I know there is absolutely no point in writing this but it makes me feel better. The blame is Covid, of course, although it was awful before Covid was ever heard of but that will be the excuse for the next 20 years.”
“post Office, Wednesfield High Street, i went in 29/9/21 and asked about renewing my passport, young lady behind counter said if you've got your passport we can do it right now for you it will be done digitally and sent away to passport office . she explained the process and even helped with the photo booth, and took payment on my credit card, all done within 15 minutes. fantastic service and very very helpfull, i've now had a txt off passport office telling me that my application has been approved and my passport is being dispatced to me as soon as possable , all this in less than 3 weeks, brilliant 12/10/21,
yours Mr S Turner”
“What a shower of crooks. Having looked at the exchange rates for euros on the post office website (which offers a service whereby you collect the currency at your local post office)I went along directly to my local post office and bought euros. On returning home I realised that £500 at the Post Office had only got me 540 euros as opposed to the 570 euros figure advertised on the post office website. When I queried this with the post office "customer care" team I was advised that post offices can apply whatever exchange rates they wish. Had I ordered £500 worh of euros online for collection at the same post office I would have received 570 euros when I collected it at the post office but because I went into the post office and ordered it, they were at liberty to apply whatever exchange rate they wished. There is this no link between the exchange rates published on the post office website and the exchange rates applied within post office. Get the logic there? the logic is to screw you, Low life. Boycott them”
