I'm not sure what can be written other than everything matches my expectations. I.e., I go to the site, I order the books, (although getting several books coming up when you enter a code seems to indicate a weakness in the identification process.) the books arrive within the stated period. All of this is in line with my expectations. When what is received is as expected then the response is neither 'good' nor 'bad'; simply "not bad", "acceptable", "Ok" etc. I have promoted the company to colleagues in my reading group and some have taken out memberships. I will be leaving some past catalogues with several craft groups on Wednesday and some members may take out memberships with Postscript.