It is a pleasurable experience to see a Postscript Review drop through the front door letterbox, as it mens I can browse through and scan all books on offer, enjoyably reading reviews, and invariably selecting the creme de la creme and ordering them every time. The only comment otherwise is that I don't always get all those that I order, and there is no backorder system to ensure that I ever will get ALL the books I orinally ordered, regrettably? Can't you offer print-on-demand to those good customers who spend over £xxx pa, possibly, to then keep us 100% happy, please? Paul Marsh 0788 430 1861