Pottery barn delivered a chair with a tear in it. Their delivery company brought it in and said that it was damaged. I have spent the last week trying to get someone to address and resolve the issue. Their customer service is dismissive, unresponsive, liars, unaware of their own processes, and they refused, yes refused, to connect me to a manager until I went nuts on the phone and then she was unable to help because she has to talk to another manager, who has yet to call me back. DO NOT DO BUSINESS WITH THEM
1 month ago
Pottery Barn has a
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