Appalling customer service no ability to telephone, wait forever for email reply.
Ordered samsung "ww70k4510ww" washing machine. Wrong machine delivered. Promised exchange for correct machine. 3 days later told could not happen as machine ordered was "Currys exclusive " Why did Power Direct advertise it for sale?
24th August told machine would be collected and refund made. Now at 2nd September, still no date for collection.
Do they know what they are doing.
Only communicating by email is long winded.
Need to have a customer service phone line.
R Geeson
7 years ago
Powerdirect.co.uk has a
3.7
average rating
from
592
reviews
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