From start to finish, this was smooth, stress free transaction. The price was very competative, cheaper than anywhere else plus there was a 5% discount available that day. I paid online, and received an email confirmation. Within a week, I had been contacted to state my preferred delivery date. The company kept in touch throughout. I missed one call and when I rang back I spoke to an operator immediately. This was really refreshing! I received a confirmation text the day before delivery. My fantastic fridge freezer was delivered within the time slot by two friendly delivery staff. There is nothing more I could ask for: perfect product, delivery and follow up!!