From the very start the description and statistics of my dryer were easy to read and understand ... I was given a discount code ... that made me very happy ... it was delivered promptly by two very nice men who had contacted me by phone with a time slot ... within minutes my dryer was in place and working ... it was exactly as described on the Webpage ... I registered the guarantee on line ... took seconds ... so all good ... frankly could not be happier as it is quiet ... fits under the counter top ... if I don't empty it right away it gives a little tumble every now and then to stop my clothes from creasing ... superb