Damian, service manager for PowerCity, is the most incompetent, unprofessional and plain rude individual I have ever had the misfortune of having to deal with. He's an embarrassment to the company and from I have read and experienced seems to be letting down customers left, right and centre. I also tried to seek help over the faulty goods we recieved with Mick, the Carrickmines store manager, who was basically a potato with no ability to take responsbility either and just passed on the book to the bullying, aggressive collegue Damian - clearly a system they have set up! Avoid PowerCity if you can because dealing with Damian is not worth the hassle!