Competitive prices. 4 stars for reduced online shop usability. Online shop categorisation needs improvement. Some items appear in unexpected categories and do not appear in expected. For instance as of Aug 2021 - Milwaukee M18 Caulking Gun can be fond under "hand-tools/caulking-guns", which is expected, but Milwaukee M12 Caulking Gun only appears under "power-tools/cordless-other" and can not be found in mentioned above Caulking Guns category. Kit Builder is a nice feature but again, missing some tools completely. For instance, no Milwaukee caulking guns in either M12 or M18 sections. There are many more examples like this. One has to be very determined to find some items in the online shop and I am sure this cost Power Tool Mate quite a few lost sales.