Purchased £600+ of tools, paid extra for priority delivery. Tools arrived as planned, the angle grinder sent out was the wrong type, sent back to powertool mate after speaking to them about it. 2 weeks went by and I heard nothing and received no replacement item. Phoned them up and they said they’ll send it out the following day. They sent me a credit note for the tool on question and when it entails showed up over 2 weeks after paying for priority delivery, I asked how can I redeem this credit note and I was told it was a mistake and they will not even reimburse the extra postage I paid for! Very poorly ran business, go to FFX instead!