Poor delivery service from a company that deliver tools ...... supposidly delivers tools. I made a large power tool order, they supposidly packed and shipped (even showed CCTV of my order being neatly packed perfectly showing exactly my order, how fortunate that the camera moved to my order exactly when it was being packed). Shame my order was wrong on arrival, parts wrong and parts missing. Power Tool Mate washed thier hands of any responsibility. Also when ordering premium branded tools I would expect the correct packaging not a clear plastic bag which is not even sealed, feels rather low quality. The reason for the bag was given as: we buy so much it doesn't all come packed properly. So I am down £150 worth of order, bits were in plastic bags, deliveries came on different days from different places and prices can be found the same else where on the Internet. Your call to buy from PowerToolMate, its your money and your decision. I won't be buying from them again, wished I hadn't ordered from them before. I know other people will rave about the company but would they rave if they had my journey, the real company is seen when things are not 100% and this company showed it really did not care. I just hope that this review saves someone the horrid experience I had and they decide to go else where.