This is the fourth item I’ve purchased 2 from eBay and two direct from their web site eBay been excellent quick delivery and any issues resolved quickly. Unfortunately the experience ordering directly not so good Items take a lot longer to arrive And the drill set I ordered on the 25 June still not arrived it 6 July, I did contact you to be told there are delays with Royal Mail . I’ve sent several items by RM in those two weeks large and small via RM all have arrived within 3 working days? So I’d recommend buying from these guys, but only through eBay. Hope this honest review helps