I ordered Kaged electrolites for the first time form the Predator Nutrition site. I did not receive immediately an email confirmation and called their office. The person who handled the call was very polite and helpful - he quickly checked my order and assured me that I was going to receive an email, once the order was with the courier company. Later that day I received an email from Esri who were informing me that my order was to be dispatched shortly. I placed my order on Friday morning and it was withe me by Saturday, although I selected up to 3 working days. Thank you so much for the prompt service!