The tutoring services were not useful for my daughter. We purchased 8 hours thinking the one on one targeted tutoring would be more beneficial. My child completed the homework assigned by the tutor. Her scores actually decreased on the exam. She has taken the PSATs three times and the SAT once. We utilized a local company for prep in the past. Each time her scores increased. Thought we would try this service because of the reviews to get a big bump in her scores. It was basically a waste of time and money. Shared my experience with customer service and was told sorry.