Very frustrated. Ordered 10th of October. The tracking link says it is in Maputo since 23rd of October, waiting for me to pay extra fees. I have no clue where in Maputo. Asked for help online, nothing. Asked for help on whatsapp and some Heather told me to follow the tracking link. Did that, got to Royal Mail. Called the number and spent 30 minutes pressing 1 or 2, until there where no more satisfying options and had to hang up. Wrote them an email and they will answer in 2 weeks :) Called the local airport, nothing. Called FedEx, nothing. FedEx gave me the name of other logistics companies for me to call and find out if they have it. Really??? Did I pay Royal Mail 260pounds? Did I enter Royal Mail's website to choose items and chose them to deliver to me? So now I have paid full for 28 items, have no clue where they are, and no one will help me. I honestly cant believe this is happening. So we see MOLLY-MAE as your model and get excited to buy from you, and then............. WORST COSTUMER SERVICE EVER! You could at least have a list of the companies Royal Mail works in every country! So that you show that you care for your costumers to received what they expect. So WHERE ARE MY ITEMS? WHO IS GONNA REPAY ME FOR THEM? YOU or ROYAL MAIL. Extremely frustrated!!! 28 items are no joke. Very unprofessional from your part.