Customer service is useless. I've been waiting for a refund for over a month and when contacting customer service I am simply told that it has been issued and I should check again. I think I know when I haven't received the money! Still waiting for my refund and met with a patronising and passive aggressive tone every time I message customer service when I have been very patient. Not worth the hassle for cheap, poor quality clothes - would be easier to just go to primark.
4 years ago
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