Please whatever you do, do not purchase from Pretty Little Things! I purchased a jacket on December 5, 2020. I was suppose to receive the jacket on December 18. While I was waiting for my jacket to arrive, the shipping just stop randomly after December 12. I waited until December 18 the jacket never came. I didn’t receive any updates until I had contacted their Twitter page. I shouldn’t have to contact your support team to find out what happen to my jacket. After I talked to their representative they told me it would arrive on January 7 and because of the delay they would give a refund for shipping. It arrives January 7, I opened it and immediately saw that the strings and stitching were already coming out all over of the jacket but that’s not the worst part the jacket is a size 8 when I clearly ordered a size 4. I contacted customer support immediately to tell them and they told me that a size UK 8 is equivalent to a US size 4. I wouldn’t have had a problem with it except the jacket is way too big on me. There is no way that jacket is a size 4. They also lied to me and told they gave me my refund for shipping when they didn’t. I checked my account multiple times and I even checked today. There’s no point in returning the jacket for a refund. I probably won’t get that either.