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Lily
Terrible. Never received a confirmation email with my order. Was charged for the items I ordered and followed up to confirm my order was received and to have the order confirmation email resent- customer service said there is no history of my order and will have to wait 10 days for someone to get back to me. I sent screenshots of the charge on my statement, and yet still could not find my order. Based off this- it is completely unorganized and ridiculous that they do not have a better system.
4 years ago
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PrettyLittleThing.com has a 2.6 average rating from 2,341 reviews