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Lish
I placed an order November 23rd with expected delivery of December 3rd. I never received my order & today is December 18th. I reached out to customer service via WhatsApp and it seemed like i was chatting with different agents at the same time. They offered to reorder my items in the same size & color. They send me a new order number. When i checked the order they had the wrong sizes & i have to trying to reach customer service since to have them correct the order but no one is responding. It's been over 12hrs now & the new order says it has shipped even though it's the wrong sizes. I am so disappointed with this company & their customer service. I just need a refund & never ordering from them again.
3 years ago
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PrettyLittleThing.com has a 2.6 average rating from 2,341 reviews