Part of my order didn’t arrive. Thought it was going to be an easy process when they said they’d check CCTV footage of my order being packed. Instead I was basically called a liar and was told I wasn’t getting a refund or reorder and the decision was final and they wouldn’t be revisiting my claim. They’ve just taken my money and are now ignoring my emails. So disappointed as I’ve been shopping with them for about 4/5 years with no problems. Now I know I won’t ever be again.
1 year ago
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