Wish I had've read reviews before returning my items. Everyone calling them thieves are not wrong - sent my order back (the day I received it) as half was broken and didn't end up needing the other half. Used a reputable tracking postal service which I can see has delivered it to the address they provided, though they are now refusing to refund until I provide proof of postage purchase as it's been more than 21 days since dispatch, which is false. Glad I used PayPal. Not to mention their political replies "I can understand how this may make you feel". Pffft, will not use again.