hi if there was a no star option I will give this company that, they are terrible my daughter ordered a dress a month ago we returned the item on 10-19-2017 via USPS tracking and delivery option so we can track. Upon asking for refund they demanded a receipt of return, which they can guess the weight of item before returning my money. I sent them both the receipt which has no weight on it as I was not told before to return it there preferred way and also the tracking confirmation that its indeed sent to them.
now the dress it was a sham see through dress nothing what showed on the internet. Also a xs was three sizes bigger than her.I cannot believe companies like this of customer service exist in USA they have my order number why cannot I get my refund?
also I had to spend more money to send it back the only one suffering losses here is me.
7 years ago
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