No communication skills.........
I bought a booties from this site, which are nice and comfortable. I am happy with my purchase.
The issue is with the communication on the social media like Instagram for example. I have tagged this company and said how nice this booties are (with a picture of course) and after not having an acknowledgment I simply asked them a question (on thier profile) if they respond to someone who tags them?
I had no reply what so ever. Completely ignored!
Every customer should be valued and not ignored for any reason, even with a simple question. My question was not answered. If they want to have more customers the should improve their customers service, including on the social media. It clearly shows, after reading other reviews that this company needs to improve in many ways.
If someone gets ignored, won't come back. I definitely won't come back to shop there.
Cheers
7 years ago
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