My package was expected to arrive on Dec 3rd or before. First the tracking number didnt work, afterwards they said delivery was attempted byt nobody was home, which was completely untrue since the adress i gave was an office adress and tbere is always somebody there. Meanwhile customer service (Serena) was rude and kept directing me to a page with general info which was not helpful at all. Its Dec 1th and i still havent received anything. I was even told i had to wait for the package to arrive back in (GB) on order to requrst a refund.
6 years ago
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