Tiana
Worst Customer Service/Refund service EVER PLT is normally my go to place for online shopping. However, I sent clothes back about three months ago and still have not received my money back of over $100 dollars. Rewind back, I ordered a bathing suit for my trip, never received it, yet was still charged $38 dollars for it. I have reached out to them multiple times over the past three months. I have been ignored and not helped for majority of the time. Finally got through to someone and they told me $57 dollars has been refunded back to me. Huh? Where is the other money? I sent everything in the same bag. To top it all off, I checked my bank statement and $57 dollars was never refunded. I am past feeling jibbed, this is seriously ridiculous and I will never shop at PLT again. Please don't waste your time because if anything goes wrong, or if you need to return something based off having the wrong size, there are no guarantees that you will get your money back in spite of what is said in their policy.
5 years ago
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