MB
Do not buy from them! You will not get your money back! My story: I returned items worth 122€. PLT sent me a correct return verificaton saying they received the items and will send me back my 122€. Then they sent only 88€. I contacted them: They claim, they sent me 122€ which is easy to claim as false. The customer service just kept ignoring me, so I opened a PayPal case. Only there, they first pretended to care, pretended to finally see they did a mistake and promised me to send me the remaining money. BUT they said they can only do this when I close the PayPal case. I believed them, closed it, and now... still no money. PLT is ignoring my messages since 1,5 months and now PayPal can't help me anymore (because I closed the case). They did that on purpose. This company is an absolute scam. It's only public or when PayPal is involved when they pretend to care. Behind the curtains, they take your money and laugh about you or send you BS messages hoping eventually, you'll just give up.
5 years ago
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PrettyLittleThing.com has a 2.6 average rating from 2,339 reviews

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