The worst fast fashion brand ever. I am going away tomorrow, the 14th of February and I ordered on the 6th of February using Royalty (24 hour delivery APPARENTLY) and it has still not arrived and I cannot track it, I emailed and DM’ed them on twitter and received the same generic response with an overload of stupid emojis and catchphrases ( 😘😍💕 etc. and ‘on point’ etc.) telling me that my item would be there by the 18th (NEARLY 2 WEEKS LATER!!!) and telling me to enjoy my holiday. I needed those clothes for my holiday. They gave me no compensation and then inclined that my parcel might be lost by saying that it didn’t arrive by the 19th they would put it down as lost and refund me. They didn’t even know where it was??? Worst company ever