Amazing Customer Service. I've ordered parcels during lockdown as I haven't been able to get to the shops and they have all but 1 arrived on time. I was totally surprised at this as I know that couriers have been isolating and stretched and was prepared for a delay to be honest but I've been super impressed. My friend did have a parcel that was lost (as some do get lost but Hardly the companies fault) and they just said to wait until they could definitely make sure it was lost (totally understandable) and then they would resend it which they did!!
5 years ago
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