I ordered a personalised cup and saucer for her 8th birthday. I received the cup and sadly some of 'birthday' was missing. I emailed prezzybox to tell them and their reply was short and blunt. They said that the top line would only hold 12 characters. However, when I entered the text I wasn't notified I had gone over the limit. This is so mis leading! ! This is my first and last time I use prezzybox. I have been left with a gift that isn't as it should be. I will use moonpig.com from now on!
10 years ago
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