Product I purchased is good and exactly what I wanted. However the website experience was awful. My first try took five attempts to order which failed, mostly at the payment stage. Then I got useful emails to say my basket was saved and did I want to complete: on trying to do this I got directed to anything but my basket, so failed again. I finally got my order but ringing and talking to a helpful operator. Good I thought and when I looked my purchase decided to get another one. Went on website and all worked well and I set delivery address to the recipient (birthday present), and sat back expectantly. Order acknowledgement had screwed up new delivery address, somehow combining part of my address with intended recipient. So parcel came to me and birthday missed. Conclusion website hopeless a s altogether too pink rather than operational. WILL NOT BUY AGAIN from Prezzybox