The overall experience of shopping online was very easy, however having the products sent to my address seems to be something of an issue. I ordered various items, one of which was delivered to my address, however despite only ordering 1 x of it, 2 were delivered instead (I don't need 2). The other items I am still waiting for. Working 10 hour shifts a day means I not home to await them, however no notice or delivery form was left for myself stating there was an attempted delivery, otherwise I could have arranged for it to be delivered a different day or delivered elsewhere. I am now waiting for the items to be delivered by Royal Mail, which means at least they will keep them at my local post office until I can collect it. Not a good experience so far, unfortunately, because the products on Prezzybox are incredible for Xmas gifts. Even though the first item came as a x 2, I would have given maybe an extra star or two if an attempted delivery notice was left for myself.