Although the products from Prezzybox were as expected, my delivery and the service I received was appalling. Firstly, I have to say that I am absolutely disgusted by the delivery service my parcel endured. I am not sure if you outsource delivery to a courier, or deliver yourselves, but regardless; as the customer of yours, as far as I am concerned the blame lies with you. I found my parcel in a bush, outside the front door, and soaking wet from the rain. I think this is completely out of order, and paying for next day delivery, I expect better service from the courier or yourselves. My Nan was in at all day, and so, the person delivering didn't even bother to knock nor ring the doorbell, and simply threw my parcel into the bush outside and left the elements to take their toll. I cannot believe how my parcel was treated and I will tell you that it is unbelievably fortunate that the contents- which included a book (not very waterproof)- were not ruined. Should the parcel had not have been found then I assure you that everything would have been ruined, and as they were Christmas presents so would Christmas for members of my family. I consider this a polite message, but I assure you that had my parcel been ruined, my message would not have been so polite. I cannot believe that my parcel was treated in such a disgusting manner, and due to the fact that it could and was very nearly ruined, I request that my delivery cost be refunded immediately, due to the disgusting treatment I have received. I do understand that if your delivery is outsourced then this blame will lie with the courier, but nevertheless, I do still expect my money back from yourselves, which you can recover from the courier and I expect this refund immediately for the outrageous service I have got, and, I insist that you use another courier whom will take care of the parcels and therefore your customers, as this only reflects badly on yourselves. I will try to not let this ruin the reputation you have with me, but should you refuse to rightly refund my delivery cost then I will have no choice but to move my custom elsewhere. Furthermore, my complaint was ignored by yourselves! How very rude. -A dissatisfied customer.